How to use Helpdesk Portal
Step 1 :
Navigate to https://ithelpdesk.somaiya.edu/support/home
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Step 2 :
Click on Report an Issue
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Step 3 :
Enter the required information, add the subject line of issue and explain your issue in description.
Also attach images regarding the issue screenshot if any and submit
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Step 4 :
Ticket ID will be created & sent to your given email id , which you can use for reference purposes.
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